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Care plans

Sample care tiers and matrix — edited from the studio.

Starter

Starting at $19/mo

For a simple site that quietly does its job.

  • Hosting & delivery
  • Content studio access
  • Email support
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Most Popular

Growth

Starting at $49/mo

For sites that change often and need a faster hand.

  • Everything in Starter
  • Priority turnaround
  • Monthly content help
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Premium

Starting at $99/mo

White-glove care for sites that are the business.

  • Everything in Growth
  • Same-week changes
  • Quarterly design reviews
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Enterprise

Custom — let’s talk

Bigger builds, custom scopes, and business apps.

  • Scoped individually
  • Dedicated point of contact
  • Priority everything
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Every care plan includes a matching backup plan — see below.

Compare the tiers

The full picture — what each plan covers, side by side.

What's includedStarterGrowthPremiumEnterprise
Accounts looked after for you✓✓✓✓
Software updates—✓✓✓
Included changes / month13Unlimited*Per contract
Change turnaround5 bus. days3 bus. days1–2 bus. daysPer contract
ReportingAnnualQuarterlyMonthlyPer contract

*Fair use — sample matrix row.

Not sure which fits? Ask us

Backup plans

Every care plan includes a backup tier. Growing past your tier's allotment simply steps you up a rung — no surprise per-gigabyte charges, ever.

Steward

Included with every plan

Platform-level backup coverage across your hosting stack, watched by us.

  • Platform coverage
  • Watched by a human
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Weekly

$10/mo — included with Growth

A full copy of your content and images, every week, kept for two months.

  • Weekly full export
  • 8 copies retained
  • Up to 10 GB
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Most Popular

Daily

$25/mo — included with Premium

Daily copies plus weekly archives — restore to any recent day.

  • Daily export × 30
  • Weekly archive × 8
  • Up to 25 GB
  • Restore on request
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Custom

Per contract

Contract cadence, retention, and disaster-recovery drills for bigger operations.

  • Custom cadence & retention
  • DR drills
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